Frequently Asked Questions
The blended/online/hybrid combines online learning with face2face lab activities and clinical experience in a long-term care facility. It is as rigorous as our classroom instruction, with the benefit of online study. The 50 hours of face-to-face classroom time is replaced with online activities. Students are not required to meet at a scheduled time with an instructor online, however, the online content of the class is available 24/7 to each student during the enrollment period with attendance tracking. The online program allows each student to pace through the course and complete assigned modules prior to attending the Face2Face sessions that correspond with the online information covered on a weekly basis for the morning schedule and bi-weekly for the evening schedule.
Students should be proficient in reading, writing and technical skills. Successful students in the online format recognize that a strong commitment to consistent participation, communication and completion of all the course work is critical to success.
Please review additional frequently asked questions + answers below.
Q A Getting Started
Q A Pay the Tuition and Fees
Q A Create ZHI Student Account
Create a Zandu Health Initiative (ZHI) Student Account for online learning | click here.
You will confirm your account via the email that you provided when you created the ZHI Student Account.
Please remember to check your junk mail or spam mail for the confirmation email.
Q A ZHI Student Account initial access "not enrolled to the course"
Once you have confirmed your ZHI Student Account via email, you should be able to login to the account with the credentials you created.
Please note: You will automatically receive a notification that you can not enrol yourself into this course. A designated school official has to enroll you to the course you registered in order to view the online class content.
Student access to the online starts one day prior to the class start date. Specifically, for the BLENDED/ ONLINE/ HYBRID | Nursing Assistant Training, access to the course begins, Sunday at 4:00pm.
If by the start date of your course, your account is inactive or you are unable to view the online class content, please visit our contact us page. Click here for more information
Q A I have a ZHI Student Account, now what?
Your next step is to download our mobile App for the enhanced experience and features using a compatible mobile device:
If you are using an Android device, click link below:
Google PlayStore | Click here
If you are using an iOS device, click the link below:
Apple Store | Click here
Enter the websitehybrid.onlinezhi.org in the section [Site address]
Q A Where can I find the schedule, assignments and course deadlines for the blended/online/hybrid course?
The class schedule and timelines for course assignments are available online upon registration. The schedule is also accessible on the registration page
The assignments are available once you are enrolled in our digital platform
Q A Accessing the course content using ZHI Student Account...
The BLENDED/ONLINE/ HYBRID | Nursing Assistant Training is accessible on a desktop, laptop or mobile device. For the best learning experience, we recommend using our mobile App on a mobile device.
Attendance is recorded online for blended/online/hybrid classes during online meeting days. Your instructor will provide specific course policies and expectations online via email and during the Face2Face sessions.
Q A Where do students meet for the Face2Face Sessions?
Blended/Online/Hybrid Face2Face meeting with an instructor are three days [either on three Fridays or three Sundays] as indicated on the class registration schedule or as approved by the Program Coordinator/Director. The meeting times are 9:00am - 3:00pm.
The location for the Face2Face meetings is:
ZANDU HEALTH INITIATIVE
10800 Lyndale Avenue South, Ste 114, Bloomington, MN 55420
Google Maps link: https://goo.gl/maps/EgA6XfpXCGK2
Attendance is required and recorded at scheduled in-class meetings. Your instructor will also review the specific course policies and expectations of the blended/online/hybrid course and clarify the questions you may have.
Q A Do I need to wear uniform to the Face2Face class?
Students are not required to wear scrub uniforms when attending face2face class sessions. However, for clinicals, students are required to wear navy blue scrubs.
As you plan ahead, please note that:
for the State State Exam , a student is required to wear flat, slip-on, non-skid shoes, a loose-fitting top with short sleeves that can be rolled up to the shoulder, or tank top, and loose fitting pants that can be rolled up.
Q A Where do I get classroom textbook and classroom supplies?
A student receives class textbook on the first Face2Face day for an additional fee. Additional items (background study, student ID, Tuberculosis testing) are also required and are listed in the class section of the class you registered. You may also view the Cost of Attendance here
Need your books earlier than the first day of class?
Please schedule an appointment here to pick up your textbook and class materials
Q A What do I need to bring on the first day of Face2Face class?
Please bring two forms of acceptable identification such as a driver’s license, government-issued identification, or other acceptable identification. Read more
If you made payment plan arrangements with a program advisor, please bring the completed and signed flex offline payment authorization form found here
Bring a positive attitude and a willingness to learn. Review our Student Code of Conduct.
Q A What is a Background Study?
Minnesota law requires that any person who provides service involving direct contact with patients and residents at a healthcare facility licensed by the Minnesota Department of Health (MDH) have a background study completed. You need two forms of identification documents for the background study to be initiated. Click here for the acceptable forms of ID
After you complete your registration, please fill out the Background Data Collection form and bring it to class in order to begin the process to complete your background check. Background data collection form | click here
Q A Why do I need fingerprints for the Background Study?
In 2017, Minnesota became the 36th state to pass a law requiring a fingerprint-based criminal background check for nursing assistants and all other health licensing boards.
Q A Where do I go to be fingerprinted and photographed?
The Minnesota Department of Human Services (DHS) has approved several locations throughout Minnesota. Click here to find DHS-approved fingerprint and photo locations
Q A What is Tuberculin Testing?
Testing for tuberculosis (TB) is mandatory for all students in this course. This testing may be done via a Tuberculin Skin Test (TST) or Mantoux Test, a TB Gold test (which is a blood draw from your provider), or a chest X-ray with a confirmation note from your doctor that you have no symptoms of TB.
Zandu Health Initiative offers tuberculosis testing at a fee-for-service cost to the student. You will not be able to attend clinical unless this is complete. Please note that it often takes 2-3 days for results of any form of TB testing. You will need to have the TB test checked by a qualified Healthcare provider 2-3 days after the test.
Q A What is the schedule for clinical?
Clinical dates are provided on the class schedule page. Please refer to the registration page.
Q A What additional programs are offered at Zandu Health Initiative (ZHI)?
Zandu Health Initiative (ZHI) offers:
- Certified Nursing Assistant (CNA) Program
- Trained Medication Aide (TMA) program
- CardioPulmonary Resuscitation (CPR) program.
- Mantoux screening, blood tests and chest x-rays for tuberculosis
Q A What if I have additional questions?
If you have additional questions about your registration status, class schedule, payment, please visit our contact us page here.
Need to talk to a live-person?
Please schedule an appointment here to pick up your textbook and class materials